Wayleaver - Virgin Media - Leinster
This team is responsible for the establishing wayleave for the virgin media network completing concessions of broadband and TV services to homes and businesses, delivering exceptional customer service
We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.
Responsibilities
Actively maintain excellent relationships with landowners, homeowners, engineers, contractors, government bodies etc.
Deal with any customer claim/doubt related to work, as above.
Liaise with customers, and other team members about wayleave.
Acquire Consents for all the works were equipment’s need to be installed.
Requirements:
Good understanding of statutory and legislative issues relating to Wayleave/Access Management.
Good interpersonal skills and communication particularly in relation to dealing with third parties.
Ability to maintain good working relationships with a wide range of stakeholders.
Knowledge of conflict resolution techniques
Strong adherence to quality assurance and good document management skills.
IT literate, specifically in Microsoft Outlook, and workforce management systems
Full Driving Licence required, travel might be involved greater Leinster area
Benefits:
Company van provided
Pension plan
Life assurance – 4 times your annual salary
Employee assistance programme
Refer a friend scheme
Maternity pay
Educational assistance
Career progression opportunities
Long Service Awards
- Department
- Virgin Media
- Location
- Actavo - Virgin Media
- Hourly salary
- €15.25
- Work Status
- Office & Field Based
About Actavo
We are an international strategic operations partner, offering a multitude of services across different sectors to our many valued clients. In operation over 50 years, we have our roots in a number of businesses that came together in 2015 under the Actavo brand. While our service offerings are diverse, what we have in common across all our operations is an unwavering commitment to delivering excellence for our clients and their customers, underpinned by rigorous quality standards, a multi-award-winning safety performance and industry-leading customer experience.