We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.

Actavo are supporting our partner Siro in deploying residential installers across Ireland. The Team Manager is responsible for managing a team of 10+ Field Installers. Due to ongoing expansion, we require additional Team Managers to organise and direct our teams on the ground. This is a long-term contract and would suit someone with a background in installations. There are also extensive opportunities within the company for further development and career growth

Responsibilities:

• Achieve and maintain the highest levels in quality of work through auditing, mentoring, training and coaching a team of Installers to exceed the standards required

• Conduct health and safety audits ensure that best practices are in place always

• Ensure the Clients Brand is well represented while contract SLA's are achieved by the team

• Maintain customer service excellence within the team always

• Resolve customer complaints in a timely and satisfactory manner in line with the SLA

• Daily/weekly reporting to the Regional Manager

• Ensure dedicated support and communication between the Customer Service Team and the Service Engineers

• Identify Service Engineers CPD training needs are identified

Requirements:

• Experience of managing health and safety performance to a high standardStrong leadership skills.

• Previous experience in OH and UG networks an advantage.

• 5+ years technical experience working within the installation and or telecommunications industry

• At least 1 years managing, coaching and mentoring in a similar role.

• Ability to manage the team and focus their activity to exceed KPI

• Excellent literacy, numeric, and IT skills including proficiency in Microsoft Office

• Excellent interpersonal and communication skills

• Decisive, self – motivated with excellent time management skills

• Full, clean driving licence

Benefits:

• Bonus up to €800 monthly

• Pension plan

• Life assurance – 4 times your annual salary

• Employee assistance programme

• Refer a friend scheme

• Maternity pay

• Educational assistance

• Career progression opportunities

• Long Service Awards