Senior Technician - Sky Team
Senior Technician - Sky Team: Join a values‑driven, supportive culture installing Sky satellite systems nationwide; grow your skills, earn rewards, and deliver outstanding service.
We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.
We believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain.
This team is responsible for the installation and service of Sky satellite systems to homes and businesses across the Republic of Ireland, delivering exceptional customer service and installation services and support to the public
This role will commence in January
Benefits:
Salary: €42,000
Daily Subsistence payment of €5 per day while training rising to €15.47 per day once probation is passed
€100 Monthly bonus subject to meeting defined KPIs related to attendance H&S and customer satisfaction
Commission based opportunities to upsell Sky subscriptions
Overtime availability at enhanced rate
Free Sky TV Subscription – after 3 months service
Company vehicle including fuel card for business use, Continuous Personal Development (CPD)
Uniform and PPE is provided
Automatic enrolment to Employee Discount Scheme
Responsibilities:
Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you
Install and service satellite products to a standard set out by the Client
Work to achieve Key Performance Indicators (KPI’s) set out by both the Client and Actavo
Deliver a first-class customer experience
Positively promote the brand, through on-site performance
Liaise with the Team Manager to ensure that on-site health and safety requirements or issues are communicated in a timely manner
Requirements:
A full, clean driver’s license is required
Must be experienced in Multi Dwelling Unit . (Servicing & installation)
WiFi/Broadband, Networking, and Fibre expertise required
IT skills, Technical/Installations minded
Excellent organisational, interpersonal and communication skills required
Must be target driven to deliver on KPI’s
Determined and committed to high quality standards
Exceptional customer focus with a positive, can-do attitude
Flexibility in line with business requirements.
Ability to represent the company in a professional manner at all times
- Department
- Network & In Home
- Locations
- Nationwide
- Yearly salary
- 42,000
- Employment type
- Full-time
- Employment level
- Technicians
- Work Status
- Field Based
About Actavo
We are an international strategic operations partner, offering a multitude of services across different sectors to our many valued clients. In operation over 50 years, we have our roots in a number of businesses that came together in 2015 under the Actavo brand. While our service offerings are diverse, what we have in common across all our operations is an unwavering commitment to delivering excellence for our clients and their customers, underpinned by rigorous quality standards, a multi-award-winning safety performance and industry-leading customer experience.